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What services does Bueno Express Transport provide?Bueno Express provides transportation services to and from Upstate, New York City, Fort Lee, Route 4 New Jersey, and Newburgh areas. We also provide Same- day or next day delivery services to locations mentioned above.
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How do I Schedule or Book a Trip?There are 3 different options to schedule a trip with A Bueno express you can Download our App in Apple app Store or Google Play Store under "Bueno Express Transportation" or the following link https://onelink.to/er4ca5 or you can visit www.buenoexpresstransport.com or contact us by calling us at 315-797-1010
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Which Payment Methods do you accept?We accept Apple Pay, Google Pay, Debit/Credit Cards. Unfortunately we do not accept cash as a form of payment.
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How much Does the trip costAll rates and fees depend on destination and pick up location. -Children 1 year and Under pay $40 - Adults traveling to and from Newburgh,NY Fort Lee, Route 4 New Jersey and 4040 Broadway w 170th McDonalds $55 -Adults traveling to any other location not mentioned above including Door to Door $65
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How long does it take to reach my destination?Travel times varies depending on final arrival city, the estimated travel time is between 3-4 Hours including stops in between.
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What locations do you travel to ?We travel to Upstate and Surrounding areas, Fort Lee, Route 4 New Jersey , Manhattan New York and Newburgh Please view our locations link to view specific details and pricing
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How far in advance do I need to schedule ?A trip can be scheduled as far in advance as you wish. Please contact Bueno Express Transportation at 315-797-1010 incase you schedule same-day or under 24 Hours prior to travel date to notify the dispatch team.
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Will you wait for me to arrive to my Pick-up Location ?Due to the nature of our Transportation and confirmation notices, we advise all passengers to be at the designated pick-up time at the time given during booking , Bueno Express Transportation is not responsible if customer is not at the pickup location at the time assigned. If a customer is not at their designated pick-up time when reserved with our transport company, they may be charged a late/cancellation fee. The driver may also choose to cancel the reservation if they are more than 10 minutes late.
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is there a cancellation fee ?Yes, we do charge a cancellation fee if you cancel your booking under 8 hours of the scheduled pickup time the charge is half of booking fare total.
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If i decide to cancel my Reservation can I receive a refund?If you cancel your reservation 24 Hours prior to Travel date you are eligible for a full refund. If trip is cancelled Same- Day of travel date you will receive 50% Partial refund.
Frequently Asked Questions
Here are some of our most common, frequently asked questions.
Click on a question to reveal how Express Transportation answers each.
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