Question 1

What services does Bueno Express Transport provide?

Accepted Answer

Bueno Express provides transportation services to and from Upstate, New York City, Fort Lee, Route 4 New Jersey, and Newburgh areas. We also provide Same- day or next day delivery services to locations mentioned above.

Question 2

How do I Schedule or Book a Trip?

Accepted Answer

There are 3 different options to schedule a trip with A Bueno express you can Download our App in Apple app Store or Google Play Store under "Bueno Express Transportation" or the following link https://onelink.to/er4ca5 (https://onelink.to/er4ca5)  or you can visit www.buenoexpresstransport.com (www.buenoexpresstransport.com)or contact us by calling us at 315-797-1010

Question 3

Which Payment Methods do you accept?

Accepted Answer

We accept Apple Pay, Google Pay, Debit/Credit Cards. Unfortunately we do not accept cash as a form of payment.

Question 4

How much Does the trip cost

Accepted Answer

All rates and fees depend on destination and pick up location.
-Children 1 year and Under pay $40
- Adults traveling to and from Newburgh,NY Fort Lee, Route 4 New Jersey and 4040 Broadway w 170th McDonalds $55
-Adults traveling to any other location not mentioned above  including Door to Door $65

Question 5

How long does it take to reach my destination?

Accepted Answer

Travel times varies depending on  final arrival city, the estimated travel time is between 3-4 Hours including stops in between.

Question 6

What locations do you travel to ?

Accepted Answer

We travel to Upstate and Surrounding areas, Fort Lee, Route 4 New Jersey , Manhattan New York and Newburgh Please view our locations link to view specific details and pricing

Question 7

How far in advance do I need to schedule ?

Accepted Answer

A trip can be scheduled as far in advance as you wish. Please contact Bueno Express Transportation at 315-797-1010 incase you schedule same-day or under 24 Hours prior to travel date to notify the dispatch team.

Question 8

Will you wait for me to arrive to my Pick-up Location ?

Accepted Answer

Due to the nature of our Transportation and confirmation notices, we advise all passengers to be at the designated pick-up time at the time given during booking , Bueno Express Transportation is not responsible if customer is  not at the pickup location at the time assigned. If a customer is not at their designated pick-up time when reserved with our transport company, they may be charged a late/cancellation fee. The driver may also choose to cancel the reservation if they are more than 10 minutes late.

Question 9

is there a cancellation fee ?

Accepted Answer

Yes, we do charge a cancellation fee if you cancel your booking under 8 hours of the scheduled pickup time the charge is half of booking fare total.

Question 10

If i decide to cancel my Reservation can I receive a refund?

Accepted Answer

If you cancel your reservation 24 Hours prior to Travel date you are eligible for a full refund. If trip is cancelled Same- Day of travel date you will receive 50% Partial refund.

Frequently Asked Questions
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Hours of Operation
Sunday 4:30AM -9:30PM
Monday 4:30AM-9:30PM
Tuesday 4:30AM -9:30PM
Wednesday 4:30AM -9:30PM
Thursday 4:30AM -9:30PM
Friday 4:30AM -9:30PM
Saturday 4:30AM -9:30PM

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Frequently Asked Questions Here are some of our most common, frequently asked questions. Click on a question to reveal how Express Transportation answers each.