Policy & Conditions
Fares & Fees
Adults: $55 + Tax from Utica, NY (AREA) to Mcdonald's (w 170 St & Broadway), Newburgh NY, Paramus NJ, and Fort Lee NJ
Adults: $65 + Tax Door to Door Service. (Locations Restriction Apply)
Children 1 & under pay $40 + tax
Parents or guardian traveling with children are responsible to bring their own car seat / booster seat. Car seats are require by law.
Bueno Express Transportation staff may deny or remove any passenger who is causing improper conduct and/ or reckless endangerment of others in the bus. This includes but not limited to, disrespecting others, cursing, racial slurs, physical assault, sexual assault, appearing inebriated / appearing under the influence, smoking in the bus, and so on.
Passengers
Travel
Traveling dates and times may vary and change.
Bueno Express Transportation is not responsible for delays caused by mechanical breakdowns, bad weather, road conditions or any other conditions beyond carrier's control. Bueno Express will do everything possible to minimize the delays, and get passengers to their final destinations.
Personal Items
Bueno Express Transportation Corp.
is not responsible for any personal objects or belongings left on the bus during any rest stops, pick up or drop off.
Seating
Seats are reserve without regard to race, color, national origin or any other characteristic.
Passenger front seat and first Row behind the driver will be reserve and save for tall passengers or any disability conditions due to limited leg space in back rows. Passengers are responsible to let dispatcher know about any conditions so dispatcher can make seat arrangements. Passengers with the above conditions have priority seating in the front passenger seat and first row behind the driver.
Drivers will try their best to arrange and reserved seats for passengers with two or more adult companions. Adults traveling with children will be seated next to each.
Refund Policy
Full Refund:
If reservations are canceled 1 day before the travel date.
50% refund:
If cancel on the same date of the travel date.
Manhattan travel limitation policy
Service will be provided between
w 220 Street & w 125 Street.
The Bronx travel limitation policy
Service will be provided from Fordham RD / Pelham PKWY to
Downtown direction only.
Baggage Policy
1 Personal bag, 25 pounds MAX (14"L x 11W" x 7"H) & 1 luggage 50 pounds MAX (28"L x 22"W x 14"H) (Additional charge of $10 - $20 for extra luggage of any size and weight)
Bueno Express Transportation Corp.
is not responsible for any misplaced or damage baggage that customers brings into the bus. You are responsible for informing the driver if there is any fragile items or valuable belongings
Pet Policy
Pets or animals of any species are not allowed in the bus due to vehicle size and to potential animal allergies of surrounding customers.
Same day delivery service
Every Envelope & Package MUST REMAIN Open to be Checked when Given to any Bueno Express Employee. Bueno Express DOES NOT Accept any Closed Items and can Deny Items if Found Unacceptable.